Who we are
TalkYouApp is a voice-first language learning platform available at talkyouapp.com. The service is operated for learners who want live speaking practice, room chat, notes, messaging, and personal progress history.
For privacy questions, requests, or safety concerns, contact us at [email protected].
Information we collect
We collect information you provide directly, information generated when you use the service, and limited information from trusted services you choose to connect. Every category below exists because a product feature, a safety control, or a legal obligation needs it, and each one is listed with the reason it is held.
We list these categories in full rather than summarising them. A policy that stays vague about what it holds is easier to write and worth less to read. None of it is sold, shared with advertisers or data brokers, or used to build an advertising profile.
- Account data, so you can sign in and keep one identity: name, username, email address, self-declared gender, profile image, password status, account verification state, session state, and security events.
- Profile and community data, so rooms, groups, and connections behave the way you set them: bio, language preferences, CEFR level signals, avatar, room and group ownership, group membership periods and roles, invitations, join requests, friends, follows, blocks, mutes, reports, and privacy settings.
- Room and call data, so a live conversation can be delivered to the right people and moderated when something goes wrong: room metadata, participant lists, live presence, speaking state, connection events, messages, moderation actions, and direct-call metadata.
- Notebook and learning data, so your own practice history is still there when you come back: notes, vocabulary, translations, review status, shared note permissions, streaks, practice history, and progress signals.
- Device and technical data, kept to secure accounts, block abuse, and diagnose call quality: IP address, approximate region (IP geolocation by DB-IP, CC BY 4.0), browser, device type, language, diagnostics, logs, cookies, and security identifiers. This is operational data for running the service, not a marketing profile.
- Billing data, so a subscription can be granted, changed, and refunded: plan, subscription status, checkout events, invoices, and payment status. Payment card details are handled by payment providers, not stored directly by TalkYouApp.
Google sign-in and Google user data
If you choose Google sign-in, Google sends us the identity information needed to verify that you control the Google account and to connect it to your TalkYouApp account.
We use Google user data only for authentication, account linking, fraud prevention, support, and account security. We do not sell Google user data, use it for unrelated advertising, or request access to Gmail, Drive, Calendar, Contacts, or other Google Workspace data unless a future feature clearly asks for that permission and you consent.
- Typical Google sign-in data includes your Google account id, verified email address, name, and profile picture.
- If the same email was already used for a TalkYouApp password account, Google sign-in may link to that existing account after Google verifies the email.
- You can use Google sign-in without setting a TalkYouApp password. If you later set one, the password is stored as a one-way hash.
How we use information
We use information to operate the app, keep accounts secure, provide learning features, process subscriptions, enforce rules, prevent abuse, and improve reliability.
- Authenticate users and maintain secure sessions.
- Create and join rooms, direct calls, and learning workflows.
- Use your private gender selection to determine eligibility for gender-specific rooms. It is not displayed on your public profile.
- Provide room history, streak tracking, notes, vocabulary, and other learning workflows.
- Deliver messages, shared notes, notifications, read receipts, and friend activity.
- Enforce plan-based group creation and membership limits, record the group-rules version and confirmation time, and apply the same-group rejoin cooldown.
- Detect spam, abusive behavior, unsafe media, account compromise, and policy violations.
- Respond to support, moderation, billing, account, and legal requests.
- Measure product health, fix bugs, and improve performance.
Voice rooms, direct calls, and messages
TalkYouApp is voice-first, so microphone access and live audio routing are core product functions. Live rooms and direct calls transmit audio to the room or call participants through real-time voice infrastructure.
We do not record your conversations. Live audio is relayed to the people in the room or call and is not written to storage, not archived, and not published anywhere. There is no recording feature, and TalkYouApp does not keep a transcript of what you said.
Room chat, direct messages, notes, and shared notes may be stored so the product can show history, deliver content to the intended members, and sync supported data across devices.
- Other room or call participants can hear what you say while your microphone is live.
- Live audio is not recorded, stored, or reviewed after a conversation ends.
- Safety screening happens in the moment, not from an archive: spoken text can be checked against a prohibited-term list as it passes through, and nothing is retained unless a term matches. When one does, we keep the matched terms and the resulting moderation action, not the conversation.
- Room chat, direct messages, notes, and shared notes may be stored so the product can show history and sync across devices.
- Room-and-people history is available without a plan-based viewing window.
- Do not share sensitive personal, medical, financial, or legal information in rooms, calls, messages, or notes.
Group membership controls
Before creating or joining a group, you must review the displayed group rules and explicitly confirm them. We record the accepted rules version and confirmation time with the resulting membership or join request so the service can enforce the choice consistently and investigate disputes.
Free accounts may create 1 active group and belong to 3 active groups. Plus accounts may create 3 active groups and belong to 5 active groups. Only active groups count toward these limits, and we read your plan together with those counts to show you the limit before a create, invite, or join attempt rather than after it fails.
Leaving is always available; after a membership ends, rejoining that same group is unavailable for 24 hours. Ending a membership also retires any outstanding invitation you held to that group, so leaving cannot bring the original invitation back. Returning requires a new invitation.
If a paid plan ends while you are above the free limits, we do not remove any group you are already in or already own. The lower limit applies only to creating or joining something new, until you are back within it.
- Group creation also creates the owner's first membership and therefore requires the same explicit confirmation.
- Member invitations never add someone directly. An invitation is addressed to one recipient, can be accepted only by that person, expires after 7 days if unused, and is retired when their membership ends or an administrator revokes it.
- A shareable group link is separate from a personal invitation: it carries its own use limit and expiry, and it is not bound to any one recipient.
- We use membership start and end timestamps, invitation issue, expiry, and revocation records, account plan, and rules-confirmation records only to operate, secure, audit, and enforce these group controls.
Retention and deletion
We keep data for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain security. Retention periods vary by data type and product context.
- You can delete or update many items directly in the product, including profile fields, notes, messages where supported, privacy settings, and room settings.
- Some records, including group membership periods and rules-confirmation records, may remain in backups, audit logs, billing systems, abuse-prevention systems, or legal records for a limited period.
- You can request account deletion or data access by contacting [email protected] from the email associated with your account.
Security
We use technical and organizational safeguards designed to protect accounts and user data. These include secure authentication flows, password hashing, CSRF protection, session controls, access controls, moderation tools, and monitoring.
No internet service can guarantee perfect security. You are responsible for keeping your login methods secure and notifying us if you suspect unauthorized access.
International processing
TalkYouApp is available globally. Your information may be processed in countries where we, our infrastructure providers, or service providers operate. Public product copy states that TalkYouApp uses EU infrastructure for operations.
When information is processed across borders, we rely on appropriate safeguards, contractual commitments, provider security controls, and applicable legal mechanisms.
Your choices and rights
Depending on where you live, you may have rights to access, correct, export, delete, restrict, or object to certain processing of your personal data. You may also have the right to withdraw consent where processing is based on consent.
- Use Settings to control profile visibility, who can message you, who can call you, room invites, online status, last seen, password, two-factor setup, and active sessions.
- Use in-product tools to block, mute, unmute, report, unshare, delete, or leave spaces where supported.
- Contact [email protected] for account-level requests that are not available in the product.
Children and age limits
The minimum age for a TalkYouApp account is 13. TalkYouApp is a general-audience language-learning service, not an adult service: it hosts no adult content, and sexual content, sexual pressure, harassment, and hate speech are prohibited by the community guidelines and enforced by moderation.
If you need parental or guardian consent to use online services where you live, you must have that consent before signing up. If you believe a child has provided personal data without appropriate permission, contact us at [email protected] so we can review and act.
Changes to this policy
We may update this Privacy Policy as TalkYouApp changes or as legal, security, or operational requirements evolve. We will update the date above and, when changes are material, provide a reasonable notice or consent flow where required.
Contact
For privacy requests, Google sign-in questions, deletion requests, support, or safety concerns, email [email protected].