Accepting these Terms
By creating an account, signing in, joining a room, subscribing to a plan, or otherwise using TalkYouApp, you agree to these Terms and our Privacy Policy.
If you use TalkYouApp for an organization, classroom, team, or another person, you confirm that you have authority to do so and that you will make sure the relevant users understand these Terms.
Eligibility and accounts
The minimum age for a TalkYouApp account is 13, and you must be legally allowed to use online services in your location. Users who need parental or guardian consent must have it before using the service. TalkYouApp is a general-audience language-learning service and is not an adult service.
You are responsible for the accuracy of your account information, the security of your login methods, and all activity under your account unless caused by our failure to use reasonable care.
- Do not share your password, session, or account access with others.
- Do not create accounts using false identity, unauthorized emails, or another person's credentials.
- Notify us at [email protected] if you suspect unauthorized access.
The TalkYouApp service
TalkYouApp is a voice-first language learning platform. The service includes live multilingual rooms, direct calls, room chat, direct messages, notes, shared word lists, streaks, practice history, and plan entitlements.
We may add, change, limit, rename, suspend, or remove features when needed to improve the product, protect users, comply with law, manage costs, or maintain reliability.
Acceptable use and community safety
You must use TalkYouApp lawfully and respectfully. Language practice can involve mistakes and accents; harassment, shaming, discrimination, sexual pressure, or abusive behavior is not allowed.
- Do not threaten, harass, stalk, dox, exploit, or target users based on protected or personal characteristics.
- Do not share illegal content, non-consensual intimate content, sexual content involving minors, hateful content, or instructions for serious harm.
- Do not spam, scrape, mass-message, manipulate trust signals, or automate activity without permission.
- Do not bypass access controls, moderation controls, payment flows, security checks, or technical restrictions.
- Do not use rooms, calls, messages, notes, or profiles to provide or seek medical, legal, financial, crisis, or other professional advice.
Live rooms, direct calls, and messages
When you join a live room or direct call with your microphone active, other participants can hear you. You are responsible for what you say, show, write, upload, or share.
Room owners and moderators may manage rooms, remove participants, mute, block chat, restrict hand raise, review access attempts, and use safety tools. We may also intervene when needed to protect users or the service.
- Respect room topics, language goals, and participant boundaries.
- Do not record or redistribute another user's voice, messages, profile, or learning content without permission and a lawful basis.
- Messages, read receipts, shared notes, and profile actions may be visible to other users as the product indicates.
Your content
You keep ownership of content you create or upload, such as messages, notes, profile text, room metadata, reports, and media you provide. You give TalkYouApp a limited license to host, store, transmit, display, process, moderate, and back up that content only as needed to operate, protect, and improve the service.
You confirm that you have the rights and permissions needed for content you submit. You must not upload private, confidential, copyrighted, or personal information you do not have permission to use.
Plans, billing, and subscriptions
TalkYouApp offers Free and Plus. Plus includes Studio voice, every premium room appearance, a Plus avatar ring and badge, room camera access from the first day, and two streak shields per subscription month. Plus can be bought as a monthly subscription or with a single payment for 30 days of access.
Unless stated otherwise at checkout, subscriptions renew automatically until cancelled. Cancelling a paid plan may stop future renewals but does not automatically refund past charges unless required by law or the checkout terms shown to you.
A single payment for 30 days does not renew. If you make another while one is running, its 30 days begin when the current period ends. A single payment is not offered while a monthly subscription is renewing.
When a renewal payment fails, the payment provider may retry collection. TalkYouApp may keep paid access for up to four days after the first failed attempt, then remove Plus access if payment remains unsuccessful. A later successful collection may restore access automatically.
- Plus is listed at $5.99 per month for new purchases, or $5.99 once for 30 days of access; confirm the live price and renewal terms at checkout.
- We may change plan names, features, limits, or prices, but material paid-plan changes will be handled with reasonable notice where required.
- Payment card details are processed by payment providers, not stored directly by TalkYouApp.
- Plus starts as soon as a payment goes through. A payment isn't refunded for a change of mind once Plus has started; a legal right to withdraw is honored and paid back for the days not used, and payment mistakes are refunded in full.
Refund Policy
Plus starts as soon as a payment goes through, and paying is how you ask for it to start right away. Once Plus has started, a payment isn't refunded because you changed your mind. If the law where you live gives you a right to withdraw from an online purchase, such as 14 days in the EU, the EEA, and the UK, we honor it and refund the days you haven't used. Payment mistakes are refunded in full. You can cancel a monthly plan at any time; a single payment for 30 days does not renew. For support, contact [email protected].
A refund ends the Plus that payment bought, and a payment disputed with a bank pauses it until the bank decides. Nothing in this policy limits a right the law gives you. The standalone Refund Policy at talkyouapp.com/refund-policy forms part of these Terms.
Moderation and enforcement
We may investigate reported or suspicious activity and take action when we believe these Terms, community safety expectations, product rules, or law may have been violated.
- Actions may include warnings, content removal, room removal, muting, blocking, feature limits, plan limits, account suspension, account termination, or referral to appropriate authorities where legally required.
- We may preserve relevant information when needed for safety, abuse prevention, disputes, legal compliance, or enforcement.
- You may contact [email protected] if you believe an enforcement action was made in error.
TalkYouApp intellectual property
TalkYouApp, its brand, design, software, workflows, icons, logos, product copy, and non-user content are owned by TalkYouApp or its licensors. These Terms do not grant you ownership of our service or brand.
You may not copy, reverse engineer, resell, sublicense, frame, or commercially exploit TalkYouApp except as allowed by these Terms or by written permission.
Availability and changes
We aim to provide a reliable service, but TalkYouApp may be unavailable, delayed, interrupted, or changed because of maintenance, provider outages, security incidents, network conditions, product updates, or events outside our control.
Some features may be experimental, region-limited, plan-limited, capacity-limited, or subject to usage controls.
Suspension and termination
You may stop using TalkYouApp at any time. You can request account deletion by contacting [email protected] from your account email.
We may suspend or terminate access if we believe you violated these Terms, created risk for users or the service, failed to pay for a paid plan, or used the product unlawfully or abusively.
Disclaimers
TalkYouApp is provided on an as-is and as-available basis to the maximum extent permitted by law. We do not promise that the service will be uninterrupted, error-free, perfectly secure, or suitable for every use.
TalkYouApp is a language practice product. It is not a substitute for professional education, certification, legal advice, medical care, mental health support, financial advice, emergency services, or immigration advice.
Limitation of liability
To the maximum extent permitted by law, TalkYouApp will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, loss of goodwill, or service interruption arising from your use of the service.
Where liability cannot be excluded, our liability will be limited to the greater of the amount you paid to TalkYouApp for the service in the three months before the claim or the minimum amount required by applicable law.
Governing law and disputes
These Terms are governed by the mandatory laws that apply to your location and any consumer protection rules that cannot be waived. Before starting a formal dispute, please contact [email protected] so we can try to resolve the issue directly.
Changes to these Terms
We may update these Terms as the product, law, or business changes. We will update the date above and provide reasonable notice for material changes where required. Continuing to use TalkYouApp after changes become effective means you accept the updated Terms.
Contact
For Terms questions, account requests, billing issues, safety reports, or legal notices, email [email protected].